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ABOUT US

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Auto Care Consulting Services aka AutoCareHelp.com was a vision birthed by its founder Brian Stirewalt who has over 17 years experience with multiple ASE certifications in every phase of the auto industry. Through years of working with customers Brian saw customers dissatisfied with the service and repairs they received. He saw the difference of standards in the auto care industry.

The light really clicked when one of his customers who he had known for years bought a used Lexus and paid top dollar for the car. After the sale,

she learned that the service maintenance had not been done on the car and at the mileage and age required an additional $1,200 in service. She started to cry and at that moment, I realized there is no service available to provide consumers help and advice when buying, selling, servicing or repairing their vehicles. AutoCareHelp.com is a pro-active approach that will save you time, money and headaches when getting your vehicle needs met..

Mission Statement

“To help and educate the consumer when uncertainty arises before, during, and after the auto repair and/or the selling and purchasing process of a vehicle.”

Too Good To Be True

There are good and bad mechanic shops and car dealers but as a consumer you don’t know where to go, who’s the real deal or what the real problem or cost should be. Consumers have a lack of knowledge when it comes to the auto industry.

The phrase “If it’s too good to be true it probably is” holds true in the auto industry as well. For example, you see ads for a $69.99 brake job. As a technician and service advisor I know it can’t be done without two important things. First is

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a qualified technician. In today’s market the hourly pay is a minimum of $15 per hour. Add workman’s comp. insurance, overhead and so-forth the shop is actually paying that person a minimum $45 per hour plus what the owner needs to bring the minimum of $75 per hour labor rate. Second, the quality of the part. Front brake pads in Bendix (a quality after market brand pad) lists for $83.99 with a proper mark up percentage. Which gives a total for an approximate quality brake job a minimum of $160+ which still does not come close to $69.99 brake job ad. Ahhh, perhaps bait and switch or perhaps cheap labor and cheap parts. In either case, how much is it worth for you to stop safely?

After reading all of this there’s no reason why consumers are so afraid of being taken advantage of. One shop gives a honest price to do the job with quality parts and technicians (which the consumer doesn’t know) and another shop will price well below the honest quote. Now the consumer feels they are being taken by a honest shop due to price and again consumers lack of quality automotive repair.

Our Philosophy

Imagine a boxing ring with two boxers going at it. One is the repair shop and the other is AutoCareHelp.com. There you are taking it easy over in the corner of the ring not having to worry about learning how to box, swing or duck. Your life is much easier now. You are the winner.

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Our desire is to not only educate you, the consumer, on auto repair but to protect you as best as possible from getting taken advantage of. We take pride in serving your best interest.

Our Commitment to You
We are committed to customer satisfaction. We aren’t paid by the repair shops or car dealers. We only offer and recommend products that we know are of the highest quality. We work entirely for you and on your behalf.

Fleet & Corporate Accounts
Working with fleet accounts made us understand even more the importance of vehicle maintenance. Most important, if your vehicle breaks down due to maintenance problems then your business will lose money. Over the years we have work with corporate accounts such as State Departments and Bureaus and heads of State. We provide quality and trustworthy service so corporate and fleet accounts can rely on us for all their auto advice.

For more information on Fleet or Corporate Accounts contact us

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